Google Reviews are perfectly human
I loved these recent profile of Google Reviews written by Will McCarthy and hope you do too.
These were my favorite sentences: “Google Reviews is like having millions of friends around the world who can give you a reliable recommendation on literally anything… I have lived, these reviews say, I have fought and struggled and cried in the face of beauty. I have felt pain, and I have been to Taco Bell and it was only average.”
See also: One-star reviews of National Parks