How to hire nice people (or avoid hiring jerks)
Clever move, Zappos.
“A lot of our job candidates are from out of town, and we’ll pick them up from the airport in a Zappos shuttle, give them a tour, and then they’ll spend the rest of the day interviewing,” Hsieh says. “At the end of the day of interviews, the recruiter will circle back to the shuttle driver and ask how he or she was treated. It doesn’t matter how well the day of interviews went, if our shuttle driver wasn’t treated well, then we won’t hire that person.”
I interview a LOT of people at work and I always walk them back out to the front door afterwards. Someone asked why I do that (since our office isn’t big enough for someone to get lost) and I said, “You can learn more in that minute than in the whole interview.”