Blake Snow

writer-for-hire, content guy, bestselling author

As seen on CNN, NBC, ABC, Fox, Wired, Yahoo!, BusinessWeek, Wall Street Journal
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What to do with overly critical comments on your blog?

A colleague of mine received a very critical and biased comment on his blog today. He asked me how he should react. My reply: Keep critical comments, however illogical, posted on your blog. Let your community decide for itself how credible your blog content is even taking into consideration user-generated comments. Rarely, if ever, will a blog community fail to take care of outlier comments.

The blogger then asked if he should even post a reply to the comment. That’s “your choice,” I told him, but if he decided to post a reply, he should be tactful about it. Staying classy in a comment reply will only make an illogical comment look less intelligent, though that should never be your goal in posting a comment reply.

How do you deal with overly critical blog comments?