The Associated Press reports, “As more businesses adopt digital payment methods, customers are automatically being prompted to leave a gratuity — many times as high as 30% — at places they normally wouldn’t. ‘The onus should absolutely be on the owners,’ one barista said. ‘But that doesn’t change overnight. And (tipping) is the best thing we have right now.'”
While I’m happy to tip for sit-down restaurants and drivers, I feel no guilt clicking “no tip” for counter service or other non-customary situations. If consumers stand their ground, underpaid employees will eventually bolt for better paying jobs, and underpaying owners will be forced to raise their wages.
Am I wrong?