This is good, embedded journalism about “the everything store” from which my family buys a sizable portion of merchandise:
There have always been rubbish jobs. Ian Brinkley, the director of the Work Foundation, calls Amazon’s employment practices “old wine in new bottles”. Restaurants and kebab shops have done the same sort of thing for years. But Amazon is not a kebab shop. It’s the future. Which may or may not be something to think about as you click “add to basket”.
I’ll think about it, but I’ll still click. I can honestly say Amazon has improved my life over the last decade. Whatever long-term cost I may end up paying for the cut-rate convenience is too murky to fear. At least right now.
See also: Amazon looks to the future