Make up your mind
Why can’t web companies make up their minds? Far too often they try to be everything to everyone. They do hosting, graphic design, print media, cd’s, multi-media, websites, business cards, manufacturing… Okay, maybe not the last one, but c’mon. What do you really do?
If a web company, or any company for that matter cites multiple areas of expertise, that should be a red flag. You’re better off doing business with a company that is willing to commit to one area of focus that it does well.