Media often paints the shuttering of retail stores in a negative light, as if said stores are not being replaced and restaffed by online stores and digital goods (which many are) or creating entirely new workforces (which many are, too).
Economic impact aside, however, the shuttering of brick and mortar stores has actually improved my family’s life. Let me count the ways:
- I make smarter purchases now. Before the internet, I was overcharged and burned more often than I am now. Not only does the internet liberate pricing information, it makes it easier to compare and you can check product reliability and functionality before buying. Consequently, when used properly, you can save a lot of money and purchase much better products, especially with the help of consumer ratings. In that sense, I don’t miss shuttering brick and mortar stores at all.
- Better convenient stores. If there’s one thing online stores will never fully replace, it’s convient and grocery stores. And as I’m sure you’ve noticed, you can get a whole lot more than groceries there now, thanks to the consolidating and shuttering of other retail stories. In addition to food, I bank at, buy stamps at, rent Red Box movies from, buy Christmas trees from, buy flowers from, and buy concert tickets from my nearby grocers. They’re my favorite stores behind Amazon and Walmart, and I suspect they’ll get a whole lot better as stores continue to consolidate and move online.
That said, there is a price we pay in closing so many retail stores. Our communities, social interactions, and face time will inevitably take a hit. That’s the most legitimate challenge I think we’ll face as stores continue to consolidate and evolve.
But overall, my consumer life is better thanks to online shopping. So is my posterity’s lives. And so are the remaining offline stores that have gotten stronger and better, too. So other than the above, I really don’t see any direct downsides. Do you?