Blake Snow

writer-for-hire, content guy, bestselling author

As seen on CNN, NBC, ABC, Fox, Wired, Yahoo!, BusinessWeek, Wall Street Journal
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Tagged editorials

Ask questions first, spank later

225_shrek2.jpgI learned a valuable and humbling lesson as a parent yesterday: the unharmed sister or brother isn’t necessarily the one to blame. In other words, don’t jump to conclusions.

After feeding both Sadie and Maddie early in the morning while Lindsey slumbered, I laid Maddie on our tall ottoman to perfect my laptop father skills. Moments later, while entrenched in technology, I heard a “Maddie’s falling” accompanied by a heavy thud. I looked up from my PowerBook to find a suspicious looking Sadie standing over a fallen Maddie, who was now crying loudly.

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Dude, where’s my perspective?

According to a recent Gallup poll, a majority of baseball fans (57%) think Roger Clemens lied last month when he told Congress he had never taken performance enhancing drugs. Despite this, 62 percent of fans surveyed believe Clemens should still be in the Hall of Fame.

What??!!

As a reminder, The Hall of Fame’s motto is “preserving history, honoring excellence, and connecting generations.” Clemens’ induction, if convicted, would preserve history alright, but what about honor and example (read: connecting generations)?

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The most intriguing British words according to an American

img2.jpgI saw Me and My Girl last night — a play that takes place in 1920s England. The performance was entertaining (a bit stale at times), but I really enjoyed the English… which got me thinking of the funniest British words. They are:

  • Bollocks. Figurative meaning: nonsense. Technical meaning: testicles. Codswallop is a less-descriptive substitute.
  • Trousers. These are what Americans call “pants.” We understand the former term, but you’d get ridiculed for using it.
  • Blimey. Is there a cooler way to say “wow” or “holy crap?” I think not.
  • Salad-dodger. Quite possibly the funniest word I’ve ever heard for a fat, obese, or overweight person. Continue reading…

Designed by Apple in California?

If you haven’t noticed, Apple prints “Designed by Apple in California” on the back every iPod and iPhone it sells, sometimes in a ridiculously tiny font size. Joel on Software tells why:

“These five words evoke a flurry of happy memories… Apple in California is, of course, on the literal level, a computer company, and not a very nice one, but put those words together and you think of apple orchards, and the Beatles, and you think of how Forrest Gump got rich off of Apple stock. And ‘designed in California…’ It’s not made. It’s designed. In California. Like a surfboard. Or a Lockheed XP-80.”

In short, California stands out by being the hippiest of all United States. And unlike its competitors, who outsource both product design and manufacturing overseas, Apple keeps its design rightfully in-house — at all times and at all costs. Continue reading…

“I swear, this is for work.”

Having spent the majority of my time as a video game critic since the latter half of 2006, I say this a lot when confronted by my peers. Yesterday I was “working” on a feature article that required my playing an excessive amount of games. Lindsey’s friend Stephanie came over, only to find me in my living room saving a digital world from evil, in the middle of the day even. “I swear, this is for work,” I said.

My tax people (H&R Block Premium represent) have also heard this excuse as well. Knowing that few individuals can legitimately write-off video game purchases, Sallie, who does both my business and personal filings, documents the expense as “research materials” so as not to raise any red flags. “I swear, this is for work,” I maintain.

Is it really work, then? I wouldn’t go that far. But I have played games against my will to meet a deadline. What I will say is that this is how I make a living. So if you ever hear me retort, “I swear, this if for work,” what I really mean is, “I swear, I’m not dorking around.”

In his defense [Leezy Lindsey]

Infendo: Gamers don’t want honest reviews, they want fanfare

I spent the last hour reading allegations that Eidos dangled a six-digit advertising deal over GameSpot’s head in order to have long-time editor Jeff Gerstmann fired for the critical tone of his now-pulled 6/10 video review of Kane and Lynch (a text-only review remains). Whatever the real story, Gerstmann is currently out of a job.Truth be told, game makers have long since pressured gaming media to publish favorable game reviews as a higher score equates to greater sales. And while most publications will tell you otherwise (even self-serving at times), my sources confirm that several outlets have delt with the dilemma and even succumbed to filthy lucre.

The good news is the current publicity surrounding the issue will end up benefiting our favorite hobby in terms of its integrity, or lack thereof. Sadly, I’m not sure my fellow gamers want honest reviews, at least from the critics.

Continue reading at Infendo…

Half of life is simply asking

My Blackberry inexplicably died on Saturday afternoon while napping on the kitchen counter. Two years of age seemingly put the kibosh on the device’s ability to connect to T-mobile.

So I called T-mobile to solve the issue. It turned out my phone had in fact died and was no longer under warranty. I would need to buy a new phone.

Reality bearing down, I decided to do what I’ve done so many times to successful results as a consumer: ask if my continued business would be worth an exception — in this case having to fork over $100 for a replacement.

“You’ve been with us a long time, Mr. Snow,” the last manager happily said over the phone. “We’ll send out a new phone right away (read: your $1200/year cell phone account is worth a $100 concession).”

Half of life is simply asking.

Why three band members are better than four or more

The image It’s been more than two years since I’ve seen a live band perform, the last being a piano-rock trio named Keane. Before that, it was 2-3 years since seeing a live concert as this thing called life, family, and work slowly takes over.

Tonight I’m going to seeing another trio named Muse with some friends. While I enjoy groups of all sizes (I’m an equal-opportunity fanman), I’ve always liked three-man rock bands for the following reasons: Continue reading…

General Motors scored Omega Supreme on free Transformers advertising

Despite its recent troubles, General Motors is the luckiest company in the world over the next few weeks according to Jalopnik. The car-loving blog — while heavily praising the movie’s entertainment value– says the highly-anticipated Transformers movie is basically a 144-minute commercial for GM. From the article:

“What makes this arrangement so amazing is that GM didn’t pay Paramount a single dime to get it done. That’s right — not a single penny changed hands between the big n’ beefy automaker and the big n’ beefy studio. Sure, GM provided some in-kind contributions of concept vehicles and the like, and of course they’ve got their own marketing budget running their own marketing campaign — but unlike other automakers, they didn’t drop a single pence into Paramount’s pocket for the privilege of having themselves featured in a movie [aimed at the coveted 15-35 male demographic, you know, the ones that buy a lot of cars] about cars that change into robots.”

Lucky…

NOTE: Transformers looks incredible! At first I thought the movie and its premise seemed too lame for the big screen, not to mention juvenile and over the top. But after seeing (and hearing) the amazing CG, cinematics, and deep sound, I cannot wait to see this film. “Autobots, transform. And roll out!” (spoiler-free review here)

Nasty commenters give me thick skin and chutzpah

As a professional blogger for nearly two years now, I’ve seen tens of thousands of comments aimed at me. Most of them are favorable, a lot of them are entertaining, some of them are negative, and a handful of them are just nasty. It comes with the territory when you publish your opinions, passions, and stories freely to the web.

But nasty commenters have a bright side. They help motivate me to work harder and make it so my output has to do the convincing. They give me thick skin and chutzpah to take risks as both a writer and businessman.

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Five reasons I support universal healthcare in America

The US healthcare system is broken. That is unless you work for an opulent healthcare or pharmaceutical provider. In that case, US healthcare works like a charm (from a for-profit perspective).

But let me put my business degree away for a minute. As a citizen and patient, I now believe in universal healthcare in America just like I believe in socialized libraries, policemen, firemen, public schools, and highways. Here are five reasons why: Continue reading…

10 things about the future of newspapers you need to understand

Ryan from Invisible Inkling has such a good take on the waning popularity of newspapers and how new media has changed the game for the better. Without stealing his thunder, here are his major points:

  1. It’s not Google’s fault
  2. It’s not Craigslist’s fault
  3. Write local
  4. Get new training
  5. Stop charging for news (only advertising)
  6. Reporters need to be multimedia enabled, not just writers
  7. Use bloggers as network sources and voices, don’t fear them
  8. Let your readers consum your content in a variety of ways
  9. Embrace new media
  10. Revamp your online vision

Be sure to click on through to read his excellent commentary.

Five reasons Spider Man 3 is the best in the series (and the best comic book movie ever)

Spiderman 3 is the best comic book movie ever* followed closely by Batman Begins. Interestingly, however, this movie is getting slammed in reviews with most people saying it tries to do too much. I, on the other hand, loved this movie. And while it is a tad long, I thought Columbia Pictures did a great job pulling all the stories and subplots together in a clever Seinfeld fashion. And yes, the movie is hilarious.

Regardless of what you may have heard, here are five reasons why Spiderman 3 is the best movie in the series not to mention the best comic book film to date: Continue reading…

Six ways to become a better salesmen

Friend, colleague, and referral ninja extraordinaire Chris Knudsen outlines six ways to become a better salesmen, Zig Ziglar not required. He writes: “Bottom line: solve problems, sell benefits not features, sell value, show value, listen, educate, have empathy and build real relationships. By doing these things correctly, I promise you will see a dramatic increase in your sales.”

I especially like Chris’s counsel to ask good open-ended questions that show the client you’re thinking about their pain areas and how to improve their business.

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Wikipedia is hilarious… sorta

In doing some Wikipedia research last week on Bill O’Reilly, I found this little snippet of vandalism right under the “Politics” sub-section after four, well-constructed paragraphs: “Bill O’Reilly is also a douche who should never express his right winged opinion ever again.”

I couldn’t help but laugh at the little activist fellow who snuck that one in. The change in cadence was hilarious. And while I love Wikipedia, I do admit it that it takes an intelligent reader to spot entry vandalism on controversial subjects. Hence, you have to be a pretty savvy individual to spot the good from the bad. Furthermore, reports indicate that the reading level for the site is on a 10th grader level, much higher than the 6-8th grader level of most national publications. But more often than not, however, Wikipedia works like a balanced and well-written charm. It’s the closest “no spin zone” I’ve found on the internet.

See also:

I’m likely to be the father of Blackberry orphans

The Wall Street Journal reports of the effects of Blackberry parents on their children which are cleverly called Blackberry orphans. From the article: “They are fearful that parents will be distracted by emails while driving, concerned about Mom and Dad’s shortening attention spans and exasperated by their parents’ obsession with their gadgets. Bob Ledbetter III, a third-grader in Rome, Ga., says he tries to tell his father to put the BlackBerry down, but can’t even get his attention. ‘Sometimes I think he’s deaf,’ says the 9-year-old.”

I like my Blackberry, not just because I’m addicted to email, but because when used effectively, it lets me attend to business without sacrificing flexibility. However, I don’t want my one year old daughter to grow up with a father more concerned with a portable piece of plastic than her company. More importantly, I know my wife could do without the constant checking. (Commits to leaving the Blackberry in my office after 6pm.)

[via Lifehacker]

TIME calls bloggers “random lunatics”

In an article entitled “Do Newspapers Have a Future,” author Michael Kinsley at TIME magazine had this to say: “Meanwhile, there is the blog terror: people are getting their understanding of the world from random lunatics riffing in their underwear, rather than professional journalists with standards and passports.”

He’s got a point. However, he also exposes the overall threatened view of traditional media towards bloggers, and rightfully so. Continue reading…

5 years later: My thoughts on 9/11

Lindsey and I watched the story of the engine 7 firehouse from NYC during 9/11 on CBS last night. It contained amateur video of that day’s terrible events. Amazingly, every fireman survived despite almost all of them being on upper floors of the North Tower (which collapsed second). This documentary stirred up a lot of feelings: Feelings of loss, feelings of hurt, feelings of how cowardly terrorists are, feelings of frustration that nothing has been rebuilt, feelings of disappointment by how the Bush Administration has handled most everything, and feelings of what I’d like done. They are: Continue reading…

Never give up

As long-time Smooth Harold readers may already know, I’m big on people doing what they love (if sustainable, of course) no matter what the obstacles. As an unaccomplished entrepreneur trying to grow, such examples serve as inspiration and encouragement for me. Enter the story of one Wade Daniels.

Wade is married to my wife’s cousin. He has wanted to become a doctor since a young age. He studied pre-med and worked at a hospital during his undergraduate degree. He took the MCAT and applied to both top- and lower-level medical schools last year. His preferred school of choice, which is also where he got his bachelor’s, was the much acclaimed medical school of the University of Utah. To his disappointment, he was accepted to none. Not even the lesser known schools offered him a spot due to poor MCAT scores. When most people would have gone into something else, Wade–out of a love for medicine– decided to keep working at the hospital and study for the MCAT again for a full year.

Earlier this summer, and after re-taking the medical test to much better results, Wade got accepted to medical school. And wouldn’t you know it, it was his top pick and one of the most difficult to get into (especially as a native of Utah): The School of Medicine at the University of Utah.

Moderating Comment Criticism

I don’t like moderating comment criticism on blogs. Granted, moderation is good for some large organizations or companies that need to be especially careful with what’s posted on their site, but for independent publishers, I like the added democracy of an open comment system. And for the most part, blog readers have come to appreciate that comments do not express the views of the posting site or its author.

Moderation, either before-the-fact or after-the-fact gives the independent publisher the power to masque criticism, ideas, thoughts, new views, differing opinions, open-mindedness, vulgarity, and hate speech. I’m not sure I want that power, though I do use it in the case of the last two. I have let a little hate speech slide but don’t really like to. I prefer after-the-fact moderation (once a comment is already posted) because it’s easier for me to let comments “stick” if they aren’t too racy. The extreme one’s (through rare on Smooth Harold) get thrown out once I spot them in my email inbox.

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How Digg.com is democratizing the news

What do you get when you mix Slashdot community ratings with MySpace social networking and Delicious tags to let users categorize stories? You get Digg.com, the company I believe is revolutionizing relevant search and turning the news into a democracy. I’ve said it before, and I’ll say it again, search engine optimization, machine algorithms, and search engine bots are on the way out. Though it may be several years, people engines via the social web will be the future of search relevancy. Don’t get me wrong, I think indexing will still be used, but human relevancy is far superior.

From the article: “Imagine being able, for example, to use Digg to explore the popularity of consumer products such as cell phones or plasma TVs–to be able, as Rose put it, “to drill down among your set of friends or the masses and see their opinions.” Then imagine this capacity married to the recommendation-engine feature that Rose and his team are working on. In other words, Consumer Reports, look out.”

Student Developers

Today while in a strategy meeting, I voiced my concern in utilizing student developers to hit paid deadlines. My opinion? Don’t use student developers if you want to deliver the project on time. The reason? A majority of students (at least BYU) are more concerned with getting A’s than delivering the goods.

That statement is flawed, though, in that some students put school lower on their priority list. When I started Griffio as a Senior BYU student, I remember ditching classes left and right to make sure our clients were happy. If you can find students that import more with real world applications, then it’s a go.

Be a Lovecat

I’m currently reading Love is The Killer App. Though not the most prolific business book, the title does an excellent job in formulating what makes for a successful business career in terms of happiness and producing a return on your “networks.” Author Tim Sanders defines a “lovecat” as an individual that intelligently and sensibly shares his/her knowledge, network of friends and associates, and compassionate service with bizpartners without expecting anything in return.

What’s a bizpartner you may ask? Every person in our work life, be it a boss, banker, competitor, client, or just about anyone else. I especially like the competitor one and have recently discovered how much of an asset and help they can be for any type of business striving to improve.

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Lessons Learned from Hitch

Hitch was a fun and entertaining movie. However, I liked the insight it shed on the consulting industry even more. In the movie, the main character Hitch, played by Will Smith is a dating consultant. He helps couples successfully get past the third date and fall in love. He does it all covertly as to not ruin the relationship.

At the end of the movie, his cover gets blown and people start coming down on him. In one scene, one of his client’s girlfriends is expressing her frustrations on him. She can’t believe he trained her boyfriend to accidentally spill mustard on his shirt and dance crazy. In other words the things she loved about him. Hitch replied that he hadn’t nothing to do with those things and didn’t endorse them at all. She then proceeds to ask him, what exactly did he do, to which he replies, “I guess nothing.”

I am an IT consultant. Sure I help clients with technical issues the same way Hitch helped his clients work on their smoothness, but in the end, we really don’t do much. The true value of the consultant is derived by his/her solely being there for the paying organization. A teacher. A coach. A support group. A friend. We assist and help in areas where the company may struggle, but the success is really all the client’s.

Consulting (or professional assistance) is to business as weights are to a weight lifter. Both are necessary if the client wants to progress rather than plateau-ing. But it is the weight lifter that is the true winner.

Good Salesman

Small business employees have the opportunity to wear many hats. My main “hat” for example says Project Manager, which is a fancy way of saying I take care of and manage all client projects and make sure they’re done on time. I’m also an HTML designer, proposal writer, secretary, general manager and even a salesman from time to time.

So what makes a good salesman? Well that question would be like asking, “What makes a good baseball team?” or “What makes a good human being?” for that matter. There are obviously many functions involved in answering the above questions. With that said, however, I do believe one thing is common in all great salesmen.

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Intelligent Design

Too many people try to think outside of the box, especially when it comes to product design. I guess they think that being outside of the box will automatically classify their efforts as creative. This belief couldn’t be further from the truth. Good design doesn’t always require creativity. Innovation does. So I guess before starting to design a product you need to decide, “Am I’m designing or innovating?” Once you get that down, you’ll be much more successful with your creations.

A quick example of this might be if you were a shirt designer. You might decide to “design outside of the box” by moving the shirt pocket from the left side to the right. The shirt was already working fine though as shirt users expect the pocket to be on the left side. In this case, you wouldn’t reinvent the shirt, just redesign it to make it look better. Maybe try a new pattern or a different color, but don’t try to innovate the already functioning shirt. You have to consistently use common sense to achieve intelligent design.

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